To update your shipping address, login into your online account and proceed to the Edit Address option. Once an order has been placed, it is very difficult for us to update the address for that package, so please double-check address details before s
Our warehouse is highly efficient and operates at lightning speed. An order placed at 2pm will most likely get shipped the same day. If you wish to cancel an open order, please notify us ASAP, and we'll do our best to have it canceled; however, there
Although we'd love to talk to you in person, we prefer that orders are placed online. Our online shop is secure and easy to use. If however, you prefer to talk to us please email us a phone number, call-back time, and a list of items you're looking t
To track an order simply login to your online account and click the order you'd like to track. From there you will see a link to the shipping providers (USPS, FedEx, DHL, etc.) tracking portal. You will also receive a confirmation email once your ord
Gift Cards and Discount Codes can be redeemed on the checkout page just above the itemized report of the order. Enter the Gift Card or Discount Code and hit 'Apply'. The order total will automatically update. Please note that both Gift Cards and Disc
Unfortunately, we cannot combine orders placed on www.artofplay.com with other shops that use Art of Play Fulfillment as their 3PL partner. Please understand that although everything might be fulfilled and shipped within the same warehouse, each comp
Bummer! We're so sorry to hear that. We'll do our best to get a replacement(s) sent ASAP. To help us file a claim with the Shipping Provider we ask that you please email us some photos of the damaged goods, and if you still have the outer box, photos