Yes! We offer shipping options to nearly every country in the world. During checkout, you will be able to select a Shipping Option based on travel times and price. If you're shipping internationally, please note that FedEx is a more secure shipping m
Our shipping prices are calculated real-time based on package dimensions, weight, distance traveled and requested delivery service/speed. Unfortunately, postage isn't cheap as we are a small company and do not get the rates of huge corporations like
Art of Play will gladly offer credit in the form on a digital gift card for the return of any items (still sealed in new condition) purchased on www.artofplay.com within 30 days of the original order. Because many of our products are limited, we cann
Yep! Please note that all customs fees are the responsibility of the customer to pay. For the UK specifically, any order placed on our website with a total below £135 will have the 20% GB VAT charged at the time of checkout. Please note, however, tha
"VAT, or, Value-added tax, is a consumption tax on goods and services that is levied at each stage in the supply chain where value is added, from initial production to the point of sale.". For the UK specifically, any order placed on our website with
During non-peak seasons, our warehouse processing period is typically 1-2 days. Yep, we ship fast! As soon as your order ships, you will receive a confirmation email with all the necessary tracking info. During peak seasons (holidays or highly antici
For the last two years, mail services across the globe have been experiencing major delays that are still ongoing today. From COVID restrictions and understaffing, to shipment overload and inclement weather, there are many reasons your package may be
Art of Play will gladly offer credit in the form on a digital gift card for the return of any items (still sealed in new condition) purchased on www.artofplay.com within 30 days of the original order. Because many of our products are limited, we cann
International Orders: Due to the unprecedented shipping delays over the last few years, we can no longer guarantee any International orders arriving by the Holidays unless placed with an express shipping method (FedEx, 2 Day, or Overnight). Domestic
As a small business navigating through unprecedented times, we are unable to offer free shipping at this time. We apologize for any disappointment this may cause, and appreciate your understanding.
In general, lost packages are actually pretty rare, and they are usually just experiencing an unprecedented delay. For the last two years, mail services across the globe have been experiencing major delays that are still ongoing today. From COVID res
Bummer! We're so sorry to hear that. We'll do our best to get a replacement(s) sent ASAP. To help us file a claim with the Shipping Provider we ask that you please email us some photos of the damaged goods, and if you still have the outer box, photos
You can find all of our shipping estimates and timelines here: https://www.artofplay.com/pages/shipping-and-returns. Please note that we cannot take any unforeseen delays at the hands of mail carriers into account when creating these estimates.